General

Siemens Online site360 Service helps maintain building control 24/7

BUFFALO GROVE, Ill. (February 2003) - Siemens Building Technologies, Inc. has launched site360™ Service, an innovative online solution that allows facilities professionals 24/7 access to service and maintain their facilities in a more efficient and cost-effective manner. site360 Service is part of a suite of online solutions offered by the Siemens site360 customer portal.

• 24/7 access to a building's on-going service information, providing real-time service status and allowing maximum building staff efficiencies
  
  
• Connecting with Siemens online to submit service calls, helping reduce paperwork and time spent on the phone.
  
  
• Review of open or completed service call details and service history to reduce phone tag with service teams so staff can focus time on other facilities issues.
  
  
• Quick access to preventative maintenance schedules and service contract details (including active and expired contract information), allowing improved communication and reporting between staff and management.
  
  
• Custom reporting on service activities by date, location, equipment or status to provide critical report data as needed, all done anywhere a facilities professional can get online.

"site360 Service really puts the facility staff in complete control of the building, from anywhere at any time," said Steve Clark, vice president, Service, Siemens Building Technologies, Inc.. "It's an exciting tool that is going to revolutionize the building automation and facilities management business. And because site360 Service is a complete Internet solution requiring no additional software and only minimal training, it saves users time and money immediately."

Siemens Building Technologies, Inc., is the North American affiliate of Zurich-based Siemens Building Technologies (SBT) AG, the leading single-source provider of cost-effective facility performance solutions for the comfort, life safety, security, energy efficiency and operation of some of the most technically advanced buildings in the world. In North America, SBT employs 8,500 professionals and provides local service from more than 400 locations coast-to-coast. Worldwide, SBT employs 33,000 and serves customers in more than 125 countries.

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