Notification of both native APOGEE and integrated system points
Notification for both Standard and Enhanced Alarming points
RENO - Remote Notification
Requires Insight 3.6 or later
Uses existing APOGEE Insight alarming information
Requires at least one dedicated analog phone line and modem for notification dial-out (for numeric and alphanumeric paging, and SMS)
Runs as a Windows NT or 2000 Service, so RENO operates regardless if an operator is logged-on to Insight
Optional feature to stop or enunciate notification via phone call requires at least one additional phone line, Dialogic Telephony card and text-to-speech software.
Notification Messages RENO allows you to configure the level of detail, from concise to verbose,
in the alarm messages sent to each contact person. For example, a small numerical message is defined
for a simple numeric pager, while a more detailed message with point name, alarm status, value, time
of alarm, and enhanced alarm message are sent to another contact's e-mail. A user-defined delay can
wait a period of time after the point goes into alarm before the notification is sent to the remote device.
RENO also lets users manually send instant messages to devices, independent of alarm activity and regardless of a contact device's scheduled availability and regardless of a device's scheduled availability.
Notification Devices RENO can transmit messages to various notification devices, including numeric pagers, alphanumeric pagers, e-mail accounts, and phones (mobile or landline) via email, SMS or voice using text-to-speech technology. In addition, a variety of devices can be associated with each contact.
Notification Device Scheduling Each contact may have several devices available for remote notification, such as pagers, e-mail, and phones. Each of these devices may be assigned different availability schedules for notification, matching an operator's availability schedule. This allows contacts to be extremely mobile, by notifying the selected devices during set hours of the day.
Group Notification For ease of setup and notification, a collection of devices can be combined
into a group. RENO will then notify all members within a group of selected notification messages.
Escalation Lists Devices and groups can be combined as stages in an escalation list. With an escalation list, a notification message is sent to each stage one at a time, after a user-defined delay for each stage. RENO escalates to notify subsequent stages in the list if the current stage does not respond within the defined delay. Escalation can be stopped by a manual operator command, upon acknowledgement of the alarm, upon the point returning to normal, or an optional call-in feature to stop escalation via a phone.
Heartbeat The Heartbeat feature periodically notifies a selectable contact or group that RENO
is functioning properly.
Paging Service Providers RENO allows operators to define local TAP-compliant alphanumeric paging and SMS service providers (Telelocator Alphanumeric Protocol). RENO can also be used with TAP-compliant Paging Systems via a direct serial connection.
Message Optimization
Configure devices to combine alarm and system event messages, minimizing notifications received by devices.
Siemens
Building Technologies 
